What vaccinations will my dog need?
Your dog needs to be current on the following vaccinations: Rabies, Distemper/Parvo, Bordetella, and Canine Influenza vaccination (recommended). If the Bordetella vaccine (vaccine for canine cough) has never been given, or if it has expired, we require a waiting period after the administration, as this may provide your dog with extra protection. We require all dogs to be on a flea and tick preventative and have had a negative fecal exam within the last twelve (12) months.
Does the resort have air conditioning and heating?
Your pup will be very comfortable in our temperature-controlled air conditioned and heated environment.
Is the facility clean?
The facility is cleaned on a daily basis using the state of art Clean Wise® system. The Clean Wise vacuum system removes debris, the pressurized water and cleaning solution removes any waste and sanitizes the area. Alpha Pet Tech® & Health Technology® (animal care cleaning solutions) are the cleaning products used throughout the facility. For the health & safety of our staff and dogs, NO Bleach is used. Any feces in the play yards, nature walk, or outdoor area, is immediately disposed of in our designed waste containers.
Because we are dedicated to the health and safety of the dogs in our care, in March 2020 we installed Aerapy®, a UV germicidal irradiation system. Aerapy is an air purification system that cleans and sanitizes the air to help eliminate airborne and surface pathogens that can cause diseases. Dogs in our care breath clean, purified air to keep them healthier and happier.
Do you offer tours?
We believe in a fear free environment by providing a calm, quiet and comfortable surroundings for all our boarding guests. Not only do we provide boarding services for dogs of all ages, breeds, and sizes, but we also board specialized service & working dogs as well as those that need additional extended care. Due to the nature of our clients, we do not provide tours. Our top priority is the health and safety of all the dogs in our care as well as respect for the pet parents, service & working dog organization. Many photos are detailed information of all our services can be found on our website.
Do you have a veterinarian on call?
In the unlikely event that your dog needs medical attention; we will make every effort to contact you. If you cannot be reached, we call your emergency contact and your veterinarian. If able, we will transport your dog to your veterinarian to meet your emergency contact. If your veterinarian is not available, your dog will receive medical care from the veterinary services available to TBPR.
When selecting your emergency contact, please make sure they are aware you are away and may have to transport your dog to the vet as well as stay with your dog during their care.
An isolation room is available for any dog that may become ill during their stay. This isolation room will allow your dog to be closely watched and cared for by our staff until seen by a veterinarian.
Must my dog be spayed or neutered?
We will work with clients that are under direction of a veterinarian regarding the best time frame for appropriate age/size to have their dog spayed or neutered. We cannot accept intact males who attempt to mount or otherwise harass other dogs. In addition, we cannot accept females in heat or showing any signs that they will soon come into heat. All dogs who attend daycare must be spayed and neutered by the age of 8 months in order to participate in socialized play. Our Enrichment League Daycare is a great option for dog’s that have not been altered. As pet care professionals, we highly recommend all your pets be spayed and neutered in order to prevent many health/temperament concerns.
What if I have an emergency? Are you available to assist?
Yes, we do offer Emergency Drop-Off. Please note that this is for EMERGENCIES ONLY. There is an emergency drop off fee in addition to regular overnight lodging and daycare rates.
Do you offer discounts?
Absolutely! We offer discounts for multi-dog families for lodging and daycare. Prepaid packages for daycare are available.
In appreciation for our first responders (police, fire, & military), we offer a 10% discount on your lodging stay with identification of your service.